It’s been almost a year since I’ve come home and I think I’ve mooched off my neighbor’s wireless Internet connection for far too long. Plus, my Internet usage is going to be increasing soon and I need something a bit fast than the 5.5Mbps I’m experiencing now! So I figure it’s time to get me some of that wireless ADSL that’s so popular with the kids these days. Problem is, I don’t know what the best deal in town is right now.
I’m looking for the 1024k speed with the 10GB download, kind of package. Orange, TE Data, Sama Telecom, Batelco, I think they all sell this package in the same price bracket; an average of 260JDs. Though I know there’s 11JDs to be paid to Orange on the phone bill, regardless of what ISP you’re with, so that’s 132JDs plus the sales tax and the cost of installation and router. And I also know there’s a big difference in the service. Some ISPs have a lot of downtime, or some times the speed will not be up to par. Other times, the customer service will be terrible.
So anyone have any ideas, tips and/or suggestions by way of guidance?
51 Responses to “Who’s The Best Internet Service Provider In Jordan?”
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I recommend Orange for one reason; they are the telecommunication company in Jordan! They are the technology master. I have a 2Mb connection and it works well, the transfer/download rate is usually around 200Kbps which is great, it’s rarely down, and I have never needed to contact the customer service.
well , the best offer you can get from Cypira so far
they offer 10GB with 512 , and i guess 15GB with 1024 ,
even if you reach your limit the speed
7.00pm - 7.00am dose not effect ,
any way as i know WI max from Zain and Orange going to lunch soon
Check if Umnia’s WiMax is available in your area… I’ve heard tons of positive feedback about it.
where can i get that 5.5mbps connection am interested in getting one, please advise as my 1 meg connection is never enough
I am with wanadoo since like two years, no complaints.
but as lina said, the new thingie called U max from umnia iis pretty neat, you buy a modem from them for 200 JDs or rent it for 6 Jds a month, and then, assuming they cover your area (which i assume is the case) you buy that modem and put it close to the window and attach it to your wireless router, and your house, like mine, will be a wireless heaven, and your family members will stop talking to each other and sit next to each other on the coutch staring each in his/her laptop. at least thats the case with my family since we got the bloody thing. hehe:)
ok, the prices are very, very cheap compared to anythign else, for 2MBps (yes, two) and a 10 GB download limit, you pay 260 or so. and you dont pay anything for the land line company. which makes it a ver,y very good deal. and you can take the modem with you wherever you go and have internet, as long as you have electricity, modem needs electricity, so its not 100% mobile.
so now i pay about 360 a year (including the land line fees) for a 512KBps and 4 GB limit, and you can have 2MBps and 10GB for 100 JDs less.
the only reason i havent switched yet is that i am not sure yet if the service is realiable since its new. LIna do you know anyone that has it? maybe you can tell us more.
5.5 mega bit per secon, not mega byte per second what you have now, right? i dont think there is 5.5 megabyte per second in Jordan.
Guys, the Wi Max (U Max) is not that good offer! I’ve called Umnia’s customer service once, and they explained the following:
1- Ordinary ADSL connection speeds are available.
2- The download limit is 7GB for all connections speeds.
3- For every extra 1GB download you have to pay JOD 7 a month.
4- Using this connection, as mentioned by Khalid, can save you JOD 100 a year.
You should also know that Umnia’s coverage on mobiles are limited and not that efficient, imagine how it could be for Wi Max! Also, it have just born, you can’t depend on it, not before hearing some experiences.
Forgive my mis-grammar! :S
oh oh right i forgot to mention, the Umax is completely independant of the umnia brodcasting, i asked a bout this, the internet signakl is completelty diferent radio signal, not related in any way to their GSM signals. and hence it cant be compared. whis was my concern when i called and asked them ans this was their answer.
Nasim, congratulations in getting into the Uof London.
I guess you need a decent connection to finish off your studies peacefully. I’m not sure how the distance learning works for the UofL, but if there will be no live lectures, I guess you are safe. Videos need a decent connection and eats a lots of your bandwidth. So if you will be downloading a lot of course materials, like videos and course notes, consider Cyberia and there unlimited downloading policy http://www.cyberia.jo/consumer/broadband_dsl/prices.asp
Also consider having a backup connection (aka. your neighbor connection) or one of those prepaid ADSL cards http://www.farahadsl.com/ , or Cyberia’s.
I’m not sure how much you are budgeting for this, but if there will be lots of video streaming and , consider the UMax thing and be prepared for paying 7Jd/extra 1 GB of bandwidth, their connection is capped at 10GB
Dude you’ve interviewed Hanania about the UMax, you should know better,like ask for a test drive or something, a test that will take you 1 year and at your home
Any other feedback on orange internet service?
I know they have some new and cool technologies. I am coming back to amman end of this year and I am shopping for the best service - like what Nas is doing.
any feedback on orange is greatly appreciated!
Thanks for all the feedback guys and gals, it was very helpful!
bambam: that was just a (bad) joke
Firas: thanks for the advise. yes i interviewed hanania, and he was kind of enough to let us test drive umax before it came out for commercial release, however it doesn’t work in my area.
Khalid: Yes it’s a different network (equipments) and still under installing to cover the maximum area possible. I meant that if their GSM is bad (which is their basic network) how worse could their Wi Max be?!
Cyberia zbaleh. I am stuck with them w *** ****** sho ****.
Get orange or umniah’s wi-max serviced called umax.
Nassem,,I noticed when the subject that you posting has little or no substance many Jordanian bloggers start chatting and offering their pearl of wisdom ,but when you post about torture in Jordanian jails nobody or at least few will comment why all these Jordanian bloggers are afraid to comment on a very critical subject?
moey: thanks for the review man
alurdunialhurr: come on man, “little or no substance” is a bit harsh
anyways…we can’t always be serious all the time, otherwise life would become less interesting. and in any case, you can’t force people to comment on some things and not on others. moreover, saying it is out of fear, implies its the only motive…for many, it’s just not their cup of tea. and that’s fine too. it’s called diversity.
in any case…i think a nice debate is springing up there
alurdunialhurr: I think this post is commented below the average of Black-Iris posts’ comments! Your statement is baseless. Sorry.
Nas, I would recommend FastLinkData, aka JDCS, they are super fine, I am online with them since 8/2006, never had to call them, download rate is over 50 kbps, streaming is stopless “I am on 512 kbps / 5 MB”
and I agree that Cyberia sucks
I have a 2 meg DSL with Orange in my Amman apartment, and a dedicated E1 from Index (now Cyberia) in my Irbid house (requires a mux). Both are the same, except for the upload speed, which shows a quantum jump from 256 (DSL) to 2048 (E1). I highly recommend a dedicated connection with any service provider (a bit expensive thu), or a decent (2meg) DSL connection with Orange or Fastlink (formerly Linkdotnet); they’re the only ones who offer 2meg DSL service, others offer higher speeds for dedicated plans only.
If you might be facing bandwidth issues, go for prepaid DSL cards from Index, or simply go with a plan that has no bandwidth restrictions during nights and weekends (available with nets/batelco only; I assume)
Stay away from Orange at all cost, their service is crappy as of late, I don’t how some people recommended it here! Download speeds are graet but the ping times sucks, this means that you will get terrible web browsing experience.
WiMax is still new, and backed by Batelco, which is an another ISP with a ruined reputation as well.
I’d say go with TE-DATA or Cyberia.
I don’t know which ISP is the best, but the thing I know and that I’m sure of is that ORANGE sucks big time, so stay away from Orange.
all the isp’s kiss my ass. they all the same. doesnt make any difference.
they all share the same lines.
we should start putting fiber optics like other arab countries because the
situation is really getting rediculous.
2mb is a rediculous speed. and we still stuck here. after 3-4 years on 1mb
are we going to stay like this?????
the internet is not just about surfing or reading email anymore.
the Jordan Telecom needs to understand that network public places or internet cafes
and workstations need alot of bandwith. not just for homes.
again, other arab countries started to put fiber optic to replace the
old copper lines while we are still on the old lines
i thought jordan always have new technologys and etc.
i know fiber optix need alot of money but they can afford that im 100% sure.
I have an Orange 2 MB connection in Irbid and it is extremly bad! I use it to connec to the US and after 4 PM my speed drops significantly sometimed to 100 K/s! Thier customer service is clueless and not helpfull at all. I have a 12 MB in the US!!
Orange is by far the worst ADSL providor I have encountered in my life in any country. If you do anything with sensitivity such as a VPN or VoIP then the average rate of 15% dropped packets will ruin your life. At one point if you pinged google.com you got average return times of 4000ms and 25% dropped packets. This lasted every day from 3 pm until 1:00am every day for close to a month a a half. the customer service is pathetic and the deal is a rip off.
Go to anyone else, TeData , BatelCo, etc etc. Most of these have unlimtied downloads during certain times. I have looked at all teh deals… Orange has an anvantage and instead of using it they are abusing it. I challenge anyone to refute these statements, orange needs to get what it deserves and have custiomers leave it en masse.
@ Thomas. man they all the same. no difference
they use the same lines. that means the same shit. unless we start deploying fibers
we will stay getting garbage internet
Hey guys,
Totally agree with how crap Orange is at the moment, but really is there any choice?
I’ve been in Jordan 7 years now (married a local too) and the only service provider that seems to stand above the stench of dead ISP’s unfortunately is Orange. Simply because they dont have the same down-time as the others such as Cyberia and Batelco. Customer support sucks as well, in English (my native language) or in Arabic (When I get fed up and the wife talks to them). I’ll give you a class prime example, the internet goes down which it normally does about three times a month or so ranging between 1 hour to about 10 hours. If you phone them, they will not answer and 9/10 you wont even get through because they disconnect the SUPPORT LINES! fact!
So if your internet goes down, ask a mate who’s got the same connection as you if they have internet, if they do and you don’t, phone up Orange, if they don’t then forget it for a while.
Another thing, is the ridiculous bandwidth limitations, if your an average citizen in Jordan with a 512K connection, download is capped at 5GB. Which means that if you your entire windows Vista updates, combined with MS Office 2007 updates and new service pack downloads as well as adobe updates and anti-virus updates (you get the picture). You get your bandwidth chopped not in half but in QUARTER to a measly 128K. I’m gonna be upgrading to a 2MB connection because those limitations are about as pointless as having Gary Glitter or Michael Jackson work at a school.
okay.. this sux….
i mean wtf??
its a small country with merely 5 million ppl.. with only some hundred thousands customers shared by not 1 or 2. but more than 5 dsl isp
yet each have to set some rediclous download cap/.. 10gb is nothing.. only ice age countries state such cap(us…)… and dont they feel kinda embarressed to even offer something like 128kb.. i mean 256 is considered waaay too low.. yet its kinda okaay to suggest it as the lowest/cheapest plan.. but wtf is 128kb?
u might think okay, it will improve by time.. yet lol:
cyberia.. they have 7am–7pm -> 128kb and … 7pm-7am -> sharing.. starting this month… very nice huge step to the dark ages.. bet u 80% of their customers will change isp in the summer as soon as they realise wats happening, if you’re cyberia plz call them, u’ll laugh ur ass while hearing how they talk, as if this policy isnt new, seems brainwashed and dont remember anything like sharing at morning and unlimited dl at night lol..
if ur not cyberia.. then dont think of it.. its out of the competition starting this month, was doing more than fine compared to others, but well…
—-
anyhow… im at irbid atm… and thinking(despite all the warnings).. to go .. orange?
2mb..
i dont care if dl rate drops from 200 to 100 coz i wont remain under the cap limit for more than 2-4 dayz XD
. but.. 2 main questions
1- ping? i can guess it sux.. but can someone check it plz (to check, easy.. start menu.. run.. type “cmd” run…. command promote will appear.. type “ping www.google.com” … and enter.. some numbers will start to appear.. just read the very last number shown “average: XX ms ” hopefully its less than 100ms, which is quiet huge)
2- hows the net when u exceed the limit , and down to 512kb.. is it stable? dl rate? streaming?
———-
still got 2 months left for cyberia contract.. advices here would be MORE than welcomed ^^
hi everyone
this is my first post in my life
i would like to give you a brief history about my subscribtion to adsl in jordan.
in 2006 i subscribed to tedata 1 Mb unlimited “about 360 JD a year”, and let me tell you people it was really something i mean i used to download like 7 GB a day (about 200 GB every month) and serfing youtube smoothly magicly and gaming without any problem and suddenly it vanished and i woke up some day to find the so called new policy of the firm i didnt believe it , it was the only isp that give you unlimited dl then it became just the same as every isp there. The funniest thing about it was the salesman, he told me with a disgusting smirk that you can renew your unlimited package with 6000 JD a year, man do you believe it. i was forced to subscribe with them for 3 months in the 1 Mb limited pack.
of course u know how easy to finish the download limit in 2 days and how painful to get a long with the
damn 256 Kb in the remaining 28 days of the month.
then i heard about cyberia and about their offer
10 GB limitation then 7am–7pm -> 128kb and … 7pm-7am -> 1 Mb .
i was relieved and without any hesitation i subscribed with them .their service was really good
finally before 2 months i renewed my subscribtion with them
after i exceeded the limitation i found something wierd
i used to get the full speed after 7 pm , but nowwwww
its gone baby
now the speed after 7 pm is shared means you get (256 to 512) Kb
i gave them a call
by the way i really like the “brainwash” thing Ali Abdulla loooooooool
i didnt believe it, i was shouting at them on the phone as they responed coldly and told me cyberia
never had 1 Mb after 7 pm
now cyberia sucks.
now the most important question
whyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
isnt the internet service supposed to get better?
why are they insisting on getting worse ?
is it because greed i mean the more speed sharing the more profit for them
as long they are capping and doing the stupid speed traffic limitation they are getting more and more profit
My bro in KSA told me that he got 1 Mb unlimited with around (50 JD a month)
do you believe in KSA they have up t 6 Mb unlimited
i dont want to waste more of your time
my subscribtion will end after 1 month with stupid cyberia
does any body know a better isp plzzzzz i beg you tell me
i heard about 2 isps does any body know anything about them
http://www.joinnet.com.jo/
http://www.accessme.com/
i need a fast reply plzzzz
can i have 2 ways satellite internet in jordan and how much does it cost plz if any one can post some links it will be appriciated
thank you
hmm well if u are one of the lucky ones that are in the service area of JSC then i would go with them since they have what you want…. (btw google JSC its a cable company in jordan, i know it sounds weird that no one ever heard of it, the office is in gardens street next to sarawat and on the flat that has that hsbc ATM)
but other than that ur SOL son ! oh … or u can actually go with zain since they have the best offer on the market now and a decent service (much better than their million and a half other names that they operated under)
ok after all the talk and advertisement on your service provider ability
how about a phone number to obtain your services “think smart” not just talk
how we call where provide info not tons of compliments and no way of getting hold of your company
dahhhhhhhhhhhhhhhhhhhhhhhhhhh
oh … i’m just anti marketing so i don’t bother providing details, although i did provide a location and a method of getting hold of their number
anyways i’m in no way affiliated with the company and hardly a subscriber (my brother is and i just leech of his account) and like i said before “think smart” and google it you’ll get this
http://www.jcs.jo/index.php
ENJOY!
HI all ..
I’ve just finished browsing the jsc website http://www.jcs.jo/index.php and they are too good to be true !
i am currently with orange 1mb/10gb–>256kps and they suck !
they lie about download limit any download i do gets x2 , that means if i download 1 gb they count 2 gbs !
i don’t know if anyone else have this problem , but the 256kps is pretty bad connection , i cant watch videos and never ever think about downloading anything!
and to be fair with orange they do have one tiny good quality which is ping , the ping is always good so i can still play games online even on 256kps.
If JSC is what they say I’m switching to them instantly without any hesitates , any one who is subscribed with them plz enlighten us .
Hi all
It seems that jcs is the leading isp for the next decade
the have new fiber optics that are capable of maintaining high speed connection
they really have 2 Mbps unlimited package with just 39 JD per month
installation fee is 46 JD
in 2 to 3 months they will reach all amman
in 2 to 3 months they will upgrade the connection and finally we will see the 4 Mbps 8 Mbps and so on
it is the solution
they are the only one that gives you unlimited traffic
if you are in their range i stongly suggest that you pay them a visit and dont forget to bring you money . they are located in the gardenz street
olla
I am on Orange 2mb, it started good, but for last few months, the Quality is VERY BAD. . I can not watch any youtube videos properly, every 3 seconds it STOPS.
I am from UK, we are getting 50MB Cable Connection there. Yes, FIFTY with Virgin Broadband. At same price as 2mb Orange here…….
Most things in Jordan are like this>
1. Expensive
2. Low Quality.
Customer Service is ATROCIOUS, no matter where you go, it is BAD. If you go to some restaurant (most are such low quality and dirty, i dont even bother going) the waiters just are rude and throw food around… If you go Carrefour or other supermarket expect same Rude, unhelpful people.
In Jordan, people are USED TO this, so they do not bother to complain, do not bother to have any independent consumer bodies setup, like is done in Western Countries.
Infact, this Issue goes DEEPER than just ISP, it is a whole society and region that is effected.
It is important for people to get off their lazy asses and actually do something to MAKE A CHANGE. Stop being frightened and speak up. Or do you have to wait for a Westerner to come and do that? (like most things in this region)
The ARabs used to be World Leaders in Ettiquette, Hospitality and Sticking up for the TRUTH… and Rejecting all those who would do wrong, whether it was extortion, bribery and cheating or inhumanity. . Now what has happened?
Actually, Just even look at the Roads, we have no Pavement to walk on… and when there IS Pavement, some Stupid person decides plant Trees in the Middle of the pavement….
Where are the Green Open spaces that Obsorb the Pollution and help Make the city greener?????
Are you content for your children and the generations to come, to live in a Dirty, overcrowded, pollution ridden city, where GREED and selfishness are what motivates city development?
There needs tighter legislation and Amman needs clean its act up
-End of Rant.. although, I could go on, I do like this city and country and the people, but there some niggling things that need to be addressed.
“The ARabs used to be World Leaders in Ettiquette, Hospitality and Sticking up for the TRUTH… and Rejecting all those who would do wrong, whether it was extortion, bribery and cheating or inhumanity. . Now what has happened?”
Not that all this “crap” is warranted here on this thread, but i was curious as to when was that ever true. oh oh oh and please entertain me with something a bit more than the crass name calling and defeatist allegation my room is getting flooded with writs for that and i can’t bothered with them.
I said it was rant, get over it.. and there was no name calling. I like Jordan.
And yes, ettiquette, hospitality and honesty were something that the people had, such as the Muslims of the Quraish and other Arab tribes.
It is not “crap”, it is history. It is also something that is taught to Muslims.
where can I find internet provider that has 7 pam to 7 am free conection
and as an advice if you guys provide a comment on a company have the courtesy to provide the web link to thant company or the phone number. somekinda of lead information on how to contact that company. lets be a little inteligant after all its the year 2008. not just “he is good ” well who is he daaaaaaaaaaaaaah
like this comment
” Qabbani on Dec 2nd, 2007 said:
well , the best offer you can get from Cypira so far
they offer 10GB with 512 , and i guess 15GB with 1024 ,
even if you reach your limit the speed
7.00pm - 7.00am dose not effect ,
any way as i know WI max from Zain and Orange going to lunch soon”.
please Arabs have brains lets use them as well like modern country people
Dear All,
I am subscriber at TE Data and they have a wonderfull offer for new users which starts with 91 JDs per year for 128 Kbps, do you belive that??!!
Anyway currently i am satisfied with the performance of the connection & the download speed, i have tested two providers before but actually the performance ot TE Data -till now- is ok for me however it can’t be copmared with their previous unlimtted download offer.
I have noticed that they actually trying to improve theirselfes from my point of view.
Ayman
Dear Ahmed,
Their URL is www.tedata.net.jo
Address: 91, Abdalla Gousha St. /Amman
Tel. 5800 333
Best regards
Hey peeps,
Basically everything said here is right..internet in Jordan isn’t growing, it’s becoming far worse. I especially loved how orange “lowered prices” on their services. Take the 512 kbps connection, they lowered the price 2 JD- but here’s the catch- the limit is now 3GB! I mean, it’s not like 5 GB was any good, but friggin 3?!! Now if you actually want to raise the limit you pay 3 JD per GB, so to get back to 5 GB would cost 6 JD. take 2 JD out of that and you’ve got a 4 JD net GAIN in prices….beautiful huh?
In addition the service has actually become far worse; naturally , I finished the limit within the first couple of days, but the speed didn’t dip down to 128 kbps- that would’ve been a blessing. Instead i got speeds around 40-60 kbps depending on the time of day…now isn’t that wonderful?
Anyway, just wanted to share my Jordanian internet woes with somebody, before i explode…anyone would with ADSL slower than dial-up!
Of course, it’s not like I don’t know why this is happening… it’s pretty obvious. When companies first started offering ADSL in Jordan a few years back, they underestimated Jordanians. They never expected the never expected high(?) speed internet to be this widely demanded in Jordan, so they of course neglected trying to build the proper infrastructure, and we are now operating with an infrastructure that isn”t even meant to take one third of the load we’re dropping on it… so that’s why internet in Jordan sucks. It isn’t profit, although i suspect that’s what’s holding them back from actually trying to improve it. It’s sad really, internet in jordan has been around since the mid 90’s and this is all we’ve grown? I believe it was Yemen that got internet in 2004 and by now they have 8 mbps… we’ve had a 2 mnbps max for 2 years now. The US’s internet services I don’t want to mention… but some may not know the magnitude of the difference, In the states I had a connection at 20 mbps with 5mbps Upload…for about 50$ a month! thats less than i pay here for 512 kbps. Oh, and please don’t say thatAmerica can’t be compared….they may have better resources, but tey also have like 100 times more area to cover with their planning and infrastructure. I guess my point here is basically that i want to express my disappointment in another failure out here… It’s sad.
Ok now this is becoming ranty, so I’ll just stop here, no one needs to here what they already know. I just wish there there was something we could do about how pathetic everything here is( not just internet). Can’t we petition somebody? Or do petitions not exist in Jordan? Ok , enough said for now, cya all later….
it was painful enough that the service isn’t improving..
but to think it can ever get worse.. AGAIN.. thats sad
orange limit for 2mb is now 10 instead of 12(not that it makes any diff.. but i mean its just pathetic) ..
altho they have some bugs.. for instance i reached 22gb dl b4 they appllied a limit for me
also.. im not sure about this one .. but from wat it seems… they refresh download rate at the first of the month.. and i registered arround the 20th… so last month i reached my limit arround 30th… but it was refreshed at 1st of this month.. so hopefully this means in 8 dayz i should have my limit refreshed, and refreshed again by the start of the new month XD… etc, u get the pic.. its a 20% chance ^^
about JIC… the offer cant sound any better(ofc its expensive compared to other countries.. but its jordan after all).. just sux big time, i live at Irbid.. and by the time they reach me. i would be long gone…
oh btw…
in Egypt new offer.. vodaphone…
normal Adsl line…
1 megabyte.. unlimited traffic browsing/streaming etc…
limited p2p.. 7gb cap to p2p(limewire/torrents) .. after cap is reached.. p2p ONLY becomse 256kp…browsing/streaming remains 1mb
so if u have rapidshare acc.. u can say its about unlimited traffic
all with TOTAL OF 130 pounds… thats about dunno.. 15 Jd or somthing…
plus free wireless router and set up..
lol…
i’ll go back to my 20kb dl.. or so called 512kb dsll ine..
recently i subscribed with sama telecom for 512kbs ADSL and unfourtunatly i paid for one year.i had to use internet for voice and vid,i was
know that voice and vid need at least speed of 128kbs-in both directions,download and upload- from the point of view of theory to give
an almost bit accepted performance.but after i subscribed, i remembered that ADSL doesnt offer
the same BW for both directions. it gives 512kbs for download and 128kbs for upload as an example
for 512kbs subscribtion.with actual values of 443kbs and 63kbs for download and upload as in my case.so that,i ‘ve never benefit from this ****ing subscribtion.if i were subscribed with DSL with
256kbs instead of 512kbs ADSL then i wil be therefore satisfied .i advise everyone interested with VID/AUDIO and incridible internet experience to subscribe for DSL or leased line and not for ADSL.leased line and DSL is bit expensive than ****ing ADSL.
Hello,
Greetings from Toronto, Canada
I’ve been going through all the posts and would like some assistance.
I will be in Amman for about 3 weeks this coming December.
What I’m looking for is some sort of short term Internet connection account.
Would Umnia’s WiMax be a good option?
I will be staying in the Sweifieh area.
Would really appreciate any input.
Thanks.
Khaldoun
We’ve been with Cyberia, which totally sucks, and since it’s a year contract we’re stuck until November. It uses the Orange lines, and they suck too. I could tell so many stories. For the last month our internet cuts for hours at a time, mostly in the evening, when we try to call our families in America with Vonage. Neither Orange nor Cyberia will do a thing to help.
Basically after living in this country for four years, we’ve given up on the idea of getting decent customer service, so we may go to Orange. We figure all the companies are bad, and since we have to deal with them and their rotten line, we might as well deal with them as ISP too, instead of having to deal with two companies and the incessant blame-shifting.
Very curious about Umnia’s WiMax. Would it work with VoIP? Our Vonage device seems to need an actual wire to plug into it. If people are satisfied with WiMax, I’d like to try it, and ditch our landline completely. Freedom from Orange is a very exciting prospect.
Also interested in JSC. I’d like to know if other people are happy with it.
I can totally relate to Ameer’s rant on customer service. Maybe some of you are Jordanians and go to shops where they know you and your family, so it’s not a problem. But let me tell you, as a foreigner I go to a restaurant or shop and I feel like they’re thinking “Oh no, another pain in the ass customer” or “Ooh, a foreigner, time to cash in.”
Don’t get me wrong, Jordan’s a great country, and some Jordanians don’t appreciate how great it is. I can just see how things could be so much better, and folks like you (young, educated, with at least some wealth) are the ones who are capable of making change happen.
greetings to all
khaldoun ,
i have UMax at work at 512 kps speed and its very good , it has some problems but its better than any other company EXCEPT JCS , coz i don’t know anything about them except that when i called them they said that they didn’t reach my area and that i;ll be hearing from them soon !
i really wish that someone with JCS would tell us about their service quality .
It is time to speak my mind about my life in Jordan. Everyone here is so nice and helpful. Until you give them a freaking steering wheel. They instantly transform into the Rude, cold, heartless bastards that is the worst that any society has to offer. Well, that should just about cover my trip home from the supermarket.
ISP ??? The number one problem here is no one, I repeat No One wants to be held accountable for anything. It’s always someone elses fault or problem. Unfulfilled promises. I need an ISP that will be there when I need to get online, One that won’t cost me an arm and a leg. Well, it just isn’t gonna happen here because No One here is willing to take responsibility. I will be back in the future to finish my thoughts.
hello all
Same situation here, looking for the best ISP option:
Wimax :
I used to think wifi is best tech. combined with the internet service, but it is bad, you have to have the Tx and Rx at same level and without any objects between them or walls or trees or anything, so I guess wimax is the same so you will have problems from JTC (Jordan Tele. com.) and then wireless problems . look at Umniah coverage map , it does not cover some areas that are in the middle of their covered area, buildings and mountains and so plays a major role here .
So it’s Double trouble !
Umniah 4 example,
1- Wimax (Negative)
2- COS (Classes Of Service )
what is this ? all subscribers should have same class , the connection speed should be the only difference, this is a big negative .
3-Umniah cell phone quality (Bad as I hear)so I dont expect a lot from them in Internet.
“Witribe” (wireless owned by Qtel).. a lot of complaints just a day ago in the newspaper !
Farah and Sama ?! I don’t expect much !
Unlimited Download:
guys you will never have such thing with the current download speeds which tells a lot about the general situation in Jordan,
TE data did it when they had limited number of subscribers, now they have a lot more to serve and the same to offer so no more unlimited!
But TE data is offering 24 Mbps in Egypt and unlimited accounts (fair use policy: 100-150 GB a month) and the price is excellent (for Jordanians) but 24 Mbps tells you a lot about Egypt situation!
http://www.tedata.net/new/tedata_egypt/en/outer.aspx?secId=82
JCS Jordan cable services (limited coverage - gardens st. and part of rabieh and tla3 el3ali) is offering unlimited download plus 70 sat TV channels but I guess it will be just until they have enough customers then they will have to limit their use , the 50 Mbps is just a network speed between its subscribers !
As you all know the problem is in JTC , they sell bandwidth to ISPs so ISPs with many subscribers can’t offer unlimited download in the current situation, maybe when we reach 24 Mbps or unlimited accounts ads, you will know that Jordan has reached the level where you will pay 30 JD for 1Mb monthly sub. with unlimited download .
Fastlink , ya zain … not very zain
Is vague as always !
Their websites say “e3sar elsor3a” is a “corporate” offer but on phone they say for anybody !
They pay for you in (e3sar elsor3a) JTC setup fees and the monthly subscription (12 JD) but they make you pay 322 JD a year for 1Mbps and 8GB limit.
In Home ADSL you pay for JTC setup + monthly but you pay more for Zain but you have 10 GB , they have 16GB but thats for another higher price.
As I see it maybe Zain (not very zain) is my best choice, maybe …
but since JTC is part of all this , I don’t hope much
citizen.2020 a t g m a i l d o t c o m
the fact that u have to Subscribe for a whole year to get 1,2 mb is just not right, and eliminate huge factor of competition. im still stuck with orange for like 6more months :S…. still as for now it seems the “less” worst at the moment..
hows the ping times/latency in Zain?